managers of discontent

'managers of discontent' can also refer to...


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Is a phrase coined by the American sociologist, C. Wright Mills, to describe trade unions. It expresses the view that unions channel industrial conflict through industrial relations procedures, and thereby moderate its disruptive impact on the economy. The phrase also captures the notion that unions harness discontent and use it to exert bargaining pressure on employers, resulting in higher pay and better conditions of employment for their members.

Subjects: Human Resource Management.

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