Are statements of support for job applicants from people nominated by the applicant—usually previous employers, educational establishments, or clients. Not only do reference letters provide some factual information, they often include opinions about the abilities and qualities of the candidate. There are mixed views about the value of references and appointments are rarely made based on references alone. However, references can be useful when treated as another piece of information in the overall profile of the candidate being built up from various parts of the selection process.
Subjects: Human Resource Management.