Andrew Crane, Abagail McWilliams, Dirk Matten, Jeremy Moon and Donald S. Siegel

in The Oxford Handbook of Corporate Social Responsibility

Published in print February 2008 | ISBN: 9780199211593
Published online September 2009 | e-ISBN: 9780191576997 | DOI:

Series: Oxford Handbooks in Business and Management C


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As a field of inquiry, corporate social responsibility (CSR) is still in an embryonic stage. The study of CSR has been hampered by a lack of consensus on the definition of the phenomenon, unifying theory, measures, and unsophisticated empirical methods. Globalization has also added to the complexity of CSR issues to be addressed. Despite these concerns, there is still some excellent research on this topic, which has been gathered in this volume. Specifically, this volume contains findings from numerous experts in a wide variety of social science disciplines and fields in business administration, who have summarized the body of CSR literature and also outlined an agenda for additional research. It is important to note that CSR practices and product features are not always totally transparent and observable to the consumer and other stakeholders. This makes it difficult for consumers and other stakeholders to evaluate the firm's social performance.

Keywords: corporate social responsibility; unifying theory; measures; empirical methods; consumers; stakeholders

Article.  2772 words. 

Subjects: Business Strategy

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