Article

The Fit Between Crisis Types and Management Attributes as a Determinant of Crisis Consequences

Teri Jane Ursacki‐Bryant, Carolyne Smart and Ilan Vertinsky

in The Oxford Handbook of Organizational Decision Making

Published in print March 2008 | ISBN: 9780199290468
Published online September 2009 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199290468.003.0009

Series: Oxford Handbooks in Business and Management C

 The Fit Between Crisis Types and Management Attributes as a Determinant of Crisis Consequences

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This article explores some key environmental and organizational characteristics that may influence the type of crisis management system that an emergent crisis type activates. It provides a typology of crises and the decision system attributes that may reduce their negative consequences or amplify their positive consequences. It explores the “fit” of alternative crisis management decision processes with some specific crisis types. It also explores some of the immediate consequences of crisis decision making. The fifth section deals with the longer term consequences of the crisis as a function of the decision processes and the types of crisis the system has faced.

Keywords: organizational characteristics; crisis management system; emergent crisis; decision system; decision processes; crisis consequences

Article.  8301 words. 

Subjects: Business and Management ; Organizational Theory and Behaviour ; Business Strategy

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