Article

Facilitating Serious Play

Matt Statler and David Oliver

in The Oxford Handbook of Organizational Decision Making

Published in print March 2008 | ISBN: 9780199290468
Published online September 2009 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199290468.003.0025

Series: Oxford Handbooks in Business and Management C

 Facilitating Serious Play

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This article provides a descriptive account of how researchers at the Imagination Lab Foundation (I-Lab) designed, facilitated, and followed up on organizational interventions involving a process called “serious play”. It additionally describes the outcomes observed in association with these interventions, and closes with a series of reflections on the significance of those outcomes for organizational decision making, especially with regard to the relationship between strategy process and content; the overcoming of psychological defenses; the role of power; and the cultivation of adaptive potential. This article begins by outlining several basic assumptions. It then describes in detail the design and facilitation of interventions involving serious play in organizations.

Keywords: Imagination Lab Foundation; organizational interventions; serious play; organizational decision making; strategy process; strategy content

Article.  8314 words. 

Subjects: Business and Management ; Organizational Theory and Behaviour ; Human Resource Management

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