Article

The Life and Diverse Contributions of Dr J. M. Juran

Mohammed Zairi

in The Oxford Handbook of Management Theorists

Published in print February 2013 | ISBN: 9780199585762
Published online April 2013 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199585762.013.0012

Series: Oxford Handbooks in Business and Management

The Life and Diverse Contributions of Dr J. M. Juran

More Like This

Show all results sharing these subjects:

  • Business and Management
  • Business History

GO

Show Summary Details

Preview

This article discusses the career of Joseph Moses Juran. He is described as being an astute observer, attentive listener, brilliant synthesizer, and prescient prognosticator. Juran has been called the father of quality, a quality guru, and the man who taught quality to the Japanese. One of his stellar contributions is the Juran trilogy of the three quality processes: quality control, quality planning, and quality improvement. Juran summarized the following three features of quality control activities in Japan that created the revolution in quality: a massive quality-related education and training program; an annual program of quality improvement; and upper-management leadership of the quality function.

Keywords: Japan; Joseph Moses Juran; Juran trilogy; quality control; quality control activities; quality improvement; quality planning

Article.  9554 words. 

Subjects: Business and Management ; Business History

Full text: subscription required

How to subscribe Recommend to my Librarian

Buy this work at Oxford University Press »

Users without a subscription are not able to see the full content. Please, subscribe or login to access all content.