Article

Government and the Internet: Evolving Technologies, Enduring Research Themes

Paul Henman

in The Oxford Handbook of Internet Studies

Published in print January 2013 | ISBN: 9780199589074
Published online March 2013 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199589074.013.0014

Series: Oxford Handbooks in Business and Management

Government and the Internet: Evolving Technologies, Enduring Research Themes

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This chapter addresses the research on governmental use of Internet and related digital information and communication technologies, a domain known as ‘e-Government’, and reviews the key concepts of e-Government. Next, it deals with the prehistory and evolution of Internet government, stressing the idea of developmental stages of online government and associated rankings. There is a progressive increase in e-Government sophistication. E-Government research in developing countries emphasises the very different economic, technological, and socio-cultural settings in which government operates, and has variously impacted public administration. Successful use of Web 2.0 technologies in e-participation in service delivery is apparent in the use of citizen feedback on local government services. In general, e-Government is a growing multidisciplinary field of study, with a distinct history to the broader church of Internet Studies. However, there are clear connections, overlaps, and similarities.

Keywords: e-Government; Internet; digital information; Web 2.0; Internet Studies; online government

Article.  10005 words. 

Subjects: Business and Management ; Knowledge Management ; Business Ethics

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