Article

A Review of Citizenship and Counterproductive Behaviors in Organizational Decision-Making

Brian J. Hoffman and Stephan Dilchert

in The Oxford Handbook of Personnel Assessment and Selection

Published in print March 2012 | ISBN: 9780199732579
Published online November 2012 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199732579.013.0024

Series: Oxford Library of Psychology

 A Review of Citizenship and Counterproductive Behaviors in Organizational Decision-Making

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This chapter provides an analysis of historical trends underlying the measurement of two alternative work criterion variables: organizational citizenship and counterproductive work behaviors. Conceptual frameworks and taxonomic models are reviewed, and measurement of the two constructs in research and applied settings is discussed. The empirical evidence that links individual differences predictors and assessment tools to citizenship and counterproductivity is discussed with a focus on employee selection.

Keywords: organizational citizenship behaviors; contextual performance; extra-role behaviors; counterproductive work behaviors; counterproductivity; employee deviance

Article.  18910 words. 

Subjects: Psychology ; Organizational Psychology ; Research Methods in Psychology

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