Article

Perspective Taking

Michele Williams

in The Oxford Handbook of Positive Organizational Scholarship

Published in print August 2011 | ISBN: 9780199734610
Published online November 2012 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199734610.013.0035

Series: Oxford Library of Psychology

 Perspective Taking

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There is growing interest in the role of perspective taking in organizations. Perspective taking has been linked to enhanced interpersonal understanding and the strengthening of social bonds. In this chapter, I integrate research from sociology, communications, and psychology to provide insight into why, when, and how perspective taking facilitates the relational resources of positive connections and trustworthy actions. I introduce the importance of a three-dimensional view of perspective taking for building relational resources and present data validating this conceptualization. I conclude with directions for future research.

Keywords: Keywords; :; Perspective taking; survey scale development; trust; trustworthiness; empathic concern; interpersonal connection

Article.  7005 words. 

Subjects: Psychology ; Organizational Psychology ; Social Psychology

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