Intergroup Dialogue: A Critical-Dialogic Model for Conflict Engagement

Biren (Ratnesh) A. Nagda, Anna Yeakley, Patricia Gurin and Nicholas Sorensen

in The Oxford Handbook of Intergroup Conflict

Published in print July 2012 | ISBN: 9780199747672
Published online November 2012 | | DOI:

Series: Oxford Library of Psychology

 Intergroup Dialogue: A Critical-Dialogic Model for Conflict Engagement

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In this chapter, we focus on intergroup dialogue as a particular approach to intergroup conflict. Extending the tradition of intergroup contact, intergroup dialogue seeks to engage participants from diverse backgrounds to build relationships and enhance collaborative social justice actions to address intergroup conflicts. We use a conceptual framework of affective, analytical, and action asymmetries to understand how intergroup conflicts manifest in intergroup dialogue between members of high-power and low-power groups. We draw on participant reflections to illustrate how they experience the four-stage intergroup dialogue model and how they see the asymmetries manifest in their interactions. Participant narratives also help illustrate how four critical-dialogic communication processes—engaging self, appreciating difference, critical reflection, and alliance building—enable participants to engage across these asymmetries in both learning about intergroup conflicts and learning from the intergroup conflicts that occur in their interactions.

Keywords: Dialogue; intergroup contact; power asymmetries; intergroup misunderstandings; communication processes; bridging differences

Article.  13462 words. 

Subjects: Psychology ; Social Psychology

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