Article

Decision-Centered Design

Laura G. Militello and Gary Klein

in The Oxford Handbook of Cognitive Engineering

Published in print February 2013 | ISBN: 9780199757183
Published online May 2013 | | DOI: http://dx.doi.org/10.1093/oxfordhb/9780199757183.013.0016

Series: Oxford Library of Psychology

 Decision-Centered           Design

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This chapter provides an overview of decision-centered design. Five stages are described: preparation, knowledge elicitation, analysis and representation, application design, and evaluation. While these stages are common across cognitive engineering frameworks, decision-centered design is distinguished from others in several ways. Decision-centered design emphasizes the use of cognitive task analysis methods to uncover expertise and decision requirements. Decision-centered design advocates for designs that focus on difficult decisions and unexpected situations rather than routine operations. Decision-centered design focuses on identifying key decisions rather than exhaustively documenting all possible cognitive requirements. Decision-centered design recognizes that individual differences in expertise play an important role in decision making. Decision-centered design encourages incident-based evaluation strategies that are context specific, and include the use of cognitive performance indicators to assess how well the design supports cognitive performance. A broad range of decision-centered design projects are offered as examples.

Keywords: decision-centered design; cognitive engineering; cognitive performance indicators; decision-centered training; cognitive task analysis; critical decision method

Article.  6972 words. 

Subjects: Psychology ; Cognitive Psychology

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