Organizational Learning and Knowledge Management

Linda Argote

in The Oxford Handbook of Organizational Psychology, Volume 2

Published in print July 2012 | ISBN: 9780199928286
Published online September 2012 | | DOI:

Series: Oxford Library of Psychology

 Organizational Learning and Knowledge Management

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Research on organizational learning and knowledge management has increased dramatically over the last 20 years. This chapter discusses reasons for the surge in research, describes approaches to defining organizational learning and knowledge, and discusses levels at which learning occurs. It presents major findings about creating, retaining, and transferring knowledge, identifying gaps in our understanding as well as directions for future research. Because organizational learning and effective knowledge management are sources of performance improvements in organizations, a greater understanding of these topics has the potential to advance practice as well as theory.

Keywords: organizational learning; learning curves; knowledge management; knowledge transfer; organizational memory; creativity; innovation

Article.  16081 words. 

Subjects: Psychology ; Organizational Psychology

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