Taxonomy and Theory in Computer Supported Cooperative Work

Jonathan Grudin and Steven Poltrock

in The Oxford Handbook of Organizational Psychology, Volume 2

Published in print July 2012 | ISBN: 9780199928286
Published online September 2012 | | DOI:

Series: Oxford Library of Psychology

Taxonomy and Theory in Computer Supported Cooperative Work


In the mid-1980s, when most hands-on computer use was still confined to one person and one computer, a group comprising social scientists and technologists began convening under the label Computer Supported Cooperative Work (CSCW) to discuss how technology could support groups, organizations, and communities. The resulting research, presented in annual conferences and journals, has had to adjust to the extraordinary growth of activity as the Internet and World Wide Web have transformed work. In this chapter, we examine the evolution of the participants and topics covered in CSCW, the frameworks and typologies that have been used, and we discuss the diverse if somewhat limited roles that theory has played in guiding CSCW research and application.

Keywords: computer supported cooperative work; cscw; human-computer interaction; hci; technology; typology; framework

Article.  15962 words. 

Subjects: Psychology ; Organizational Psychology

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