Journal Article

Cost and Stakeholder Views: A combined approach to evaluating services


in The British Journal of Social Work

Published on behalf of British Association of Social Workers

Volume 26, issue 1, pages 93-108
Published in print February 1996 | ISSN: 0045-3102
e-ISSN: 1468-263X | DOI:
Cost and Stakeholder Views: A combined approach to evaluating services

Show Summary Details


This paper focuses on the decision-making process at a strategic level in the context of implementing a ‘community care’ policy for older people with mental health problems. It is based on the findings of an evaluative study of the implementation of one district health authority's strategy for the decentralization of its mental health services for older people. The study was an attempt to develop an evaluative approach which acknowledged the importance of cost, but also the need to include the views of the several ‘interested parties’, not least those who used the service. The reconciliation of what might be seen as the conflicting interests of the wider public for a careful utilization of resources with the individual's needs for an accessible and responsive service represents a major challenge for planners, managers and practitioners within the public sector. This paper argues the need for dialogue as the basis for partnership between those with a primarily financial focus to their work and those more intimately concerned with individual needs.

Journal Article.  0 words. 

Subjects: Social Work

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