Journal Article

Social Workers' Experience of Distress—Moving Towards Change?


in The British Journal of Social Work

Published on behalf of British Association of Social Workers

Volume 28, issue 3, pages 351-368
Published in print June 1998 | ISSN: 0045-3102
Published online June 1998 | e-ISSN: 1468-263X | DOI:
Social Workers' Experience of Distress—Moving Towards Change?

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Recognizing the current concern relating to social workers facing distressing experiences, a qualitative research investigation was undertaken which asked workers of grade 3 or above within a social services department to recall one distressing experience encountered in their working life. Each was asked to describe the experience and recount the immediate and longer term impacts of the experience. They were then asked to evaluate what had been helpful and unhelpful in their attempts to deal with, and process, the experience. Finally, they were asked what organizational structures they thought should be in place to help workers affected by distressing experiences.

Both qualitative and quantitative evidence is presented. An unexpected repercussion of the study was that the interviewer was asked to share the findings with his employer's Divisional Management Team who expressed interest in making appropriate provision for staff care.

Journal Article.  0 words. 

Subjects: Social Work

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