Journal Article

Dynamics of Performance‐Measurement Systems

Pascal Courty and Gerald Marschke

in Oxford Review of Economic Policy

Published on behalf of The Oxford Review of Economic Policy Ltd

Volume 19, issue 2, pages 268-284
Published in print June 2003 | ISSN: 0266-903X
Published online June 2003 | e-ISSN: 1460-2121 | DOI: http://dx.doi.org/10.1093/oxrep/19.2.268
Dynamics of Performance‐Measurement Systems

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  • Economic Development and Growth
  • Public Economics
  • Political Economy
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We review the principal–agent multi‐tasking literature and discuss the relevance of this literature to the implementation of performance measurement in public organizations. Arguably, the most important lesson from the literature is that performance measurement may elicit dysfunctional and unintended responses, also known as gaming responses. We propose an evolutionary model of how organizations manage performance measures when gaming is revealed over time. The model stresses the dynamic nature of the performance‐measure selection process—a feature that has been overlooked in the literature. We present evidence from a job training programme that is consistent with the model and we discuss implications for the selection of performance measures.

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Subjects: Economic Development and Growth ; Public Economics ; Political Economy ; Public Policy

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