Journal Article

Confidence, Neighbourhood Policing, and Contact: Drawing Together the Evidence

Andy Myhill and Paul Quinton

in Policing: A Journal of Policy and Practice

Volume 4, issue 3, pages 273-281
Published in print August 2010 | ISSN: 1752-4512
Published online July 2010 | e-ISSN: 1752-4520 | DOI: http://dx.doi.org/10.1093/police/paq026
Confidence, Neighbourhood Policing, and Contact: Drawing Together the Evidence

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Public sector reform in the UK has introduced centralized performance frameworks for the police service with indicators and targets based on the public’s satisfaction with the service they receive from the police and their wider perceptions of how well the police are performing their role. This article presents an overview of key empirical evidence that suggests ‘service-oriented’ models of policing—based on visible patrol, community engagement, problem solving, and procedural fairness—are effective in increasing and maintaining public confidence in the police.

Journal Article.  3853 words.  Illustrated.

Subjects: Policing

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