Journal Article

Perceived Welfare Caseworker Support and Psychological Distress among Low-Income Urban Women with Children

Terrence D. Hill and Daphne S. Cain

in Social Work

Published on behalf of National Association of Social Workers

Volume 57, issue 4, pages 353-360
Published in print October 2012 | ISSN: 0037-8046
Published online November 2012 | e-ISSN: 1545-6846 | DOI: http://dx.doi.org/10.1093/sw/sws011
Perceived Welfare Caseworker Support and Psychological Distress among Low-Income Urban Women with Children

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Although some research suggests that the relationship between Child Protective Services workers and their clients may influence client outcomes, little is known about the function of the relationship between welfare or Temporary Assistance for Needy Families caseworkers and their clients. Building on previous research, the authors use 1999 survey data from the Welfare, Children, and Families Project—a probability sample of 853 low-income women with children living in Boston, Chicago, and San Antonio, Texas—to examine the association between perceived welfare caseworker support and psychological distress. Results revealed that women who perceive their welfare caseworker to be interested, caring, and helpful also tend to exhibit lower levels of psychological distress.

Keywords: caseworker; psychological distress; support; welfare

Journal Article.  3578 words. 

Subjects: Social Work

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