Chapter

What advocates do: questions and dilemmas

David Donnison

in Speaking to power

Published by Policy Press

Published in print June 2009 | ISBN: 9781847420381
Published online March 2012 | e-ISBN: 9781447303589 | DOI: http://dx.doi.org/10.1332/policypress/9781847420381.003.0005
What advocates do: questions and dilemmas

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This chapter deals with questions that pose dilemmas for advocates – the kinds of dilemmas which it may be helpful to talk over with colleagues. The cases discussed are not a typical cross-section of advocacy work. They are meant to be rather difficult, which also means they do not show the welfare state at its best. These cases include clients with fantasies and ‘mad’ ideas; those who seem able to advocate for themselves; ‘unlovable’ people; ‘heart-sink’ clients, such as people who complain about every service they deal with, and will probably end up complaining about their advocates too; and cases that cannot be closed.

Keywords: advocates; advocacy work; welfare state

Chapter.  7701 words. 

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