Making advocacy accountable

David Donnison

in Speaking to power

Published by Policy Press

Published in print June 2009 | ISBN: 9781847420381
Published online March 2012 | e-ISBN: 9781447303589 | DOI:
Making advocacy accountable

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This chapter discusses how the work of advocates and the agencies employing them should be evaluated. It identifies three standpoints from which advocacy should be made accountable: (i) bottom-up accountability: to clients, their families, and the public at large; (ii) top-down accountability: to officials of the commissioning agencies, the government, and ultimately to all of us as voters and taxpayers; and (iii) accountability to the governors, manager, and staff of the agency itself. The issue of accreditation is also considered.

Keywords: advocacy services; advocates; advocacy agency; accreditation

Chapter.  5355 words. 

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