The consumer in education

Catherine M. Farrell

in The consumer in public services

Published by Policy Press

Published in print April 2009 | ISBN: 9781847421814
Published online March 2012 | e-ISBN: 9781447303725 | DOI:
The consumer in education

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The consumer role in education is one that has historically existed prior to legislative reform. Parents have always had choices about ‘which school’ in terms of private or state school, religious or non-religious, and also choices about where they live and, by implication, where their children go to school. Using the ‘voice’, ‘choice’, and ‘exit’ framework, this chapter aims to discuss the consumer in education. It is divided into three parts, the first of which focuses on the involvement of citizens, consumers, and parents in education. The second part reviews the mechanisms of consumption, examining the use of the market, catchment areas, and also the allocation of school places by lottery. The third part of the chapter outlines the different faces of consumerism and citizen participation in education. It draws conclusions about the involvement of citizen-consumers in education services.

Keywords: consumer; education services; consumerism; citizen participation; consumption mechanism

Chapter.  6667 words. 

Subjects: Social Movements and Social Change

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