Chapter

e-citizenship: reconstructing the public online

Rabia Karakaya Polat and Lawrence Pratchett

in Changing local governance, changing citizens

Published by Policy Press

Published in print October 2009 | ISBN: 9781847422170
Published online March 2012 | e-ISBN: 9781447301677 | DOI: http://dx.doi.org/10.1332/policypress/9781847422170.003.0011
e-citizenship: reconstructing the public online

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This chapter focuses on the UK's local e-government programme that ran between 2000 and 2006, and analyses its limitations in terms of supporting or building any sense of local community. The local e-government programme, entitled ‘e-citizens’, focused on encouraging take-up of the new channels being developed elsewhere in the interests of modernisation and efficiency. Its resources were invested, therefore, in surveying the e-activities of the public and in marketing e-services to them. The ‘e-citizens’ strand of the programme, therefore, captured perfectly the overarching message of the local e-government programme in relation to citizenship. The chapter discusses the three different dimensions of citizenship: citizenship as status, citizenship as rights and responsibilities, and citizenship as identity. It examines how each of these is being enacted in the online world, by both governments and citizens, focusing especially on the nationally promoted local e-government programme. Finally, the chapter examines the consequences of the current enactment for the development of citizenship.

Keywords: e-citizenship; e-government; e-citizens; online; modernization; e-activities; e-services

Chapter.  6909 words. 

Subjects: Social Movements and Social Change

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