Catherine Durose, Stephen Greasley and Liz Richardson

in Changing local governance, changing citizens

Published by Policy Press

Published in print October 2009 | ISBN: 9781847422170
Published online March 2012 | e-ISBN: 9781447301677 | DOI:

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This concluding section matches the three dimensions of citizenship to the processes of enactment created by the local e-government programme, to develop some conclusions on how e-citizenship is emerging in the UK. Citizenship as status has been a significant issue in the development of e-government more generally in the UK. Citizenship as rights and responsibilities is largely shaped by the need for authentication in information and communication-technologies systems. The drive for authentication is less about the general status of citizenship and more about the specific rights of individuals to particular services. Citizenship as identity is largely ignored in the local e-government enactment process. While the local e-government programme has been primarily about reinforcing conventional understandings of citizenship, citizens are using the technologies in a more innovative way to transform their relationships with various communities.

Keywords: citizenship; e-government programme; e-citizenship; UK; e-government; authentication; information; communities

Chapter.  5029 words. 

Subjects: Social Movements and Social Change

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