Chapter

When choice does not work

Michael Clarke

in Challenging choices

Published by Policy Press

Published in print February 2010 | ISBN: 9781847423986
Published online March 2012 | e-ISBN: 9781447301622 | DOI: http://dx.doi.org/10.1332/policypress/9781847423986.003.0005
When choice does not work

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This chapter focuses on the alternatives to choice as a mechanism through intermediaries and provision. It notes that attitudes to choice vary very considerably between individuals. It analyses whether choice overwhelms or empowers consumers. It examines the benefits of consumer protection and the complications and advantages brought by provision. It examines the effect of increased choice through digitalisation of information, and the use of the internet to provide distribution and access.

Keywords: intermediaries; choice; consumer protection; provision; digitalisation; internet

Chapter.  10459 words. 

Subjects: Social Movements and Social Change

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