Measuring to learn

christian bason

in Leading public sector innovation

Published by Policy Press

Published in print October 2010 | ISBN: 9781847426345
Published online March 2012 | e-ISBN: 9781447302681 | DOI:
Measuring to learn

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With limited resources and rapidly growing needs, public organisations must invest in activities that create the desired value for society. To that end, organisations must measure whether they contribute positively to that change. Why is there a need to measure? It's because there is a need to understand the value of one's work so people can improve upon it, and to be accountable, informing public policymaking and funding priorities. This chapter considers three distinct perspectives on measuring and learning in the context of public sector innovation: assessing the organisation's potential to innovate, learning from the individual innovation processes, and measuring the value of innovation. Further, to determine an organisation's total innovation potential is to analyse how it is faring on each of the four Cs, or dimensions of the innovation ecosystem.

Keywords: public organisations; policymaking; public sector innovation; innovation ecosystem

Chapter.  8609 words.  Illustrated.

Subjects: Organizations

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