Chapter

Hospitals in trouble

Joan Higgins

in Shaping Health Policy

Published by Policy Press

Published in print October 2011 | ISBN: 9781847427588
Published online May 2012 | e-ISBN: 9781447305576 | DOI: http://dx.doi.org/10.1332/policypress/9781847427588.003.0006
Hospitals in trouble

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The notion that hospitals can do harm as well as good was not a new one when John Martin published ‘Hospitals in Trouble’ in 1984. Institutions that are designed to care for and treat sick people sometimes damage or, occasionally, kill them. It is a paradox that remains today in every health system and it is why this case study is of continuing importance. The roots of failure go very deep and can rarely be attributed to the actions of one or two rogue professionals. Things that go wrong have to be seen in the context of systemic failure, deriving from problems of organisational culture, poor leadership, and other complex factors.

Keywords: NHS; inquiries; John Martin; health system; organisational culture; poor leadership

Chapter.  5366 words. 

Subjects: Health, Illness, and Medicine

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