Chapter

Physical and communication barriers: the built environment and access to information

Laura Hemingway

in Disabled people and housing

Published by Policy Press

Published in print July 2011 | ISBN: 9781847428066
Published online March 2012 | e-ISBN: 9781447302094 | DOI: http://dx.doi.org/10.1332/policypress/9781847428066.003.0004
Physical and communication barriers: the built environment and access to information

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This chapter looks at various physical (or access) barriers that can arise within housing for disabled people. These represent aspects of the environment that do not cater for a variety of bodily forms, largely relating therefore to inaccessible environments. Disabled people may encounter additional difficulties when viewing potential properties, or have to contend with the inaccessible premises of housing providers, estate agents, solicitors and lending institutions. The chapter then addresses communication (or information) barriers that disabled people may encounter within housing. These relate to the lack of information on housing options, the inaccessible nature of much information on offer and the limited availability of equipment or support to assist communication (for instance, the use of hearing loops or sign language interpreters). There have been significant developments in this area but difficulties still remain for many disabled people.

Keywords: physical barriers; disabled people; housing; inaccessible environments; communication barriers

Chapter.  13079 words. 

Subjects: Social Stratification, Inequality, and Mobility

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