Chapter

The difficulties of <i>trust-work</i> within a paradigm of risk

Patrick Brown and Michael Calnan

in Trusting on the edge

Published by Policy Press

Published in print April 2012 | ISBN: 9781847428899
Published online January 2013 | e-ISBN: 9781447307556 | DOI: http://dx.doi.org/10.1332/policypress/9781847428899.003.0006
The difficulties of trust-work within a paradigm of risk

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Chapter Five moves towards considering the organisational and policy dimensions of our study and especially explores the possibilities and difficulties for trusting relationships to develop within a context dominated by frameworks of risk, calculability and accountability. In particular there is a focus upon the experiences of professionals and managers in the varying mental health contexts of our study and the manner by which a culture of audit and risk bears upon different relationship dimensions within the organisation. From here it becomes apparent that the nature of (mis)trust relations which exist within one level of the organisational context have implications for the development and character of relationships elsewhere – and therefore for trust.

Keywords: Risk; Calculability; Accountability; Audit culture; Trust; Organisational context

Chapter.  7530 words.  Illustrated.

Subjects: Health, Illness, and Medicine

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