Partnership between service users and statutory social services

Balloch Michael Turner and Susan

in Partnership working

Published by Policy Press

Published in print July 2001 | ISBN: 9781861342201
Published online March 2012 | e-ISBN: 9781447302919 | DOI:
Partnership between service users and statutory social services

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This chapter considers strategies to develop partnerships with users of social services. It describes some strategies being developed to achieve user involvement including the funding of service users to provide their own services and limited consultation processes. It expresses concern over the reluctance of local authorities and professionals to share decision making, tokenistic gestures in the direction of user empowerment that fall far short of power sharing and the temptation to rely on carers and proxies to understand what users want.

Keywords: partnership; social services; user involvement; service users; consultation processes; decision making; local authorities; power sharing

Chapter.  5569 words. 

Subjects: Public Health and Epidemiology

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