Chapter

Why do we need whole systems change?

Margaret Attwood, Mike Pedler, Sue Pritchard and David Wilkinson

in Leading change

Published by Policy Press

Published in print February 2003 | ISBN: 9781861344496
Published online March 2012 | e-ISBN: 9781447302674 | DOI: http://dx.doi.org/10.1332/policypress/9781861344496.003.0001
Why do we need whole systems change?

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Whole systems approaches start from rethinking organisational change issues; how people act in relation to them, and, crucially, how they involve themselves and others in their diagnosis and treatment. Whole systems working is not another fad or series of buzz words, but is above all concerned with implementation, and with seeking to reconcile these dilemmas in practice. This chapter explores the failure of programmatic change; identifies the imperative for implementation of sustainable change, rather than mere intervention to ‘fix’ problems; examines alternative streams of activity and thinking that can create a ‘different beat’ in efforts to handle intractable problems; and shares the emerging thinking about the reconciliation of four linked dilemmas integral to whole systems working which must be confronted in achieving changes in public policy and service delivery.

Keywords: programmatic change; public policy; service delivery; sustainable change; whole systems

Chapter.  7103 words. 

Subjects: Urban and Rural Studies

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