Chapter

From charity to ‘not-for-profit’: changes in the role and structure of voluntary social service agencies

Jo Barnes

in Administering welfare reform

Published by Policy Press

Published in print March 2006 | ISBN: 9781861346520
Published online March 2012 | e-ISBN: 9781447301417 | DOI: http://dx.doi.org/10.1332/policypress/9781861346520.003.0005
From charity to ‘not-for-profit’: changes in the role and structure of voluntary social service agencies

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This chapter looks at the findings taken from a study in 2001–02 about the not-for-profit social service organisations in the city of Hamilton. The chapter begins by describing the changes that occurred during New Zealand's transition from a welfare state to a market-led user-pays economy. It then presents an overview of the research conducted by not-for-profit social service agencies in Hamilton, New Zealand, and in Tampa, Florida. It considers the changes that have occurred in the philosophies and structure of these agencies, as well as their move to professionalisation and managerialism. Finally the concept of the ‘deserving poor’ is discussed.

Keywords: social service organisations; welfare state; Hamilton; Tampa; professionalisation; managerialism; deserving poor

Chapter.  7300 words. 

Subjects: Comparative and Historical Sociology

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