Chapter

Working together? Sharing personal information in health and social care services

Val Baker

in Private and confidential?

Published by Policy Press

Published in print July 2008 | ISBN: 9781861349064
Published online March 2012 | e-ISBN: 9781447303077 | DOI: http://dx.doi.org/10.1332/policypress/9781861349064.003.0012
Working together? Sharing personal information in health and social care services

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This chapter offers a window onto the fast-changing world of interagency information sharing in the ‘Joint Future’ of health and social services. Government has taken up the challenge to raise service standards right across the spectrum of service type and client need, and in this the effective sharing of relevant personal information about individuals is seen as critical. While the need for better information sharing is undoubtedly one of the key themes to emerge from inquiries into service failures over the past 30 years or more, the range of practical solutions potentially available has lately been revolutionised by the new, unprecedentedly powerful information technologies. What emerges therefore is a picture of pell mell change as government, agencies, professional bodies, and practitioners constantly struggle to adopt new legislation and develop new information systems, tools, and protocols, some of which seem destined for obsolescence almost before the website proclaiming them has been published.

Keywords: interagency information sharing; Joint Future; personal data

Chapter.  7081 words. 

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