Trust relations and changing professional governance: theoretical challenges

Michael Calnan and Rosemary Rowe

in Rethinking professional governance

Published by Policy Press

Published in print April 2008 | ISBN: 9781861349569
Published online March 2012 | e-ISBN: 9781447303251 | DOI:
Trust relations and changing professional governance: theoretical challenges

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This chapter considers how and why trust relations may be changing in the illustrative context of new forms of governance in the UK — presenting in the process a theoretical framework for explaining different forms of trust relations. Trust is believed to be particularly salient to the provision of healthcare because it is characterised by uncertainty and an element of risk regarding the competence and intentions of the practitioner on whom the patient is reliant. In the UK National Health Service (NHS), trust has traditionally played an important part in the relationship between its three key actors: the state, healthcare practitioners and patients and the public.

Keywords: trust relations; UK; NHS; healthcare practitioners

Chapter.  6630 words.  Illustrated.

Subjects: Public Health and Epidemiology

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