Chapter

Management and Residents: Communication Failure

Yasuhito Kinoshita

in Refuge of the Honored

Published by University of California Press

Published in print January 1993 | ISBN: 9780520075955
Published online May 2012 | e-ISBN: 9780520911789 | DOI: http://dx.doi.org/10.1525/california/9780520075955.003.0008
Management and Residents: Communication Failure

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This chapter deals with an aspect of the new phenomenon of Japanese retirement housing that has not yet been well understood by the Japanese themselves: cultural beliefs and expectations about “welfare” as it applies to the care of the aged. A lack of clear concepts which can guide expectations—specifically, the expectations that management and residents have of one another—has caused serious friction. The chapter analyzes the negative images held by the management and the residents of each other, and the residents' uncooperative attitude, stemming from conflicting interpretations of “contract welfare.”

Keywords: Japanese retirement housing; retirement communities; cultural beliefs; contract welfare; aged; elderly

Chapter.  6406 words. 

Subjects: Anthropology

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