Efficiency and Responsiveness

Ian Scott

in The Public Sector in Hong Kong

Published by Hong Kong University Press

Published in print January 2010 | ISBN: 9789622091726
Published online September 2011 | e-ISBN: 9789882207578 | DOI:
Efficiency and Responsiveness

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This chapter focuses on efficiency and responsiveness — two values that are significant in meeting the expectations of the people, winning popular support, and reducing legitimacy deficit, particularly in a non-democratic government like Hong Kong. This chapter examines the public sector reforms made by the Hong Kong government in order to enhance efficiency and to develop responsiveness. In addition, the chapter evaluates the extent to which these goals have been achieved.

Keywords: efficiency; responsiveness; non-democratic government; Hong Kong; public sector reforms

Chapter.  13041 words. 

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