Business Communication across Cultures: A Theoretical Perspective

Francesca Bargiela-Chiappini

in Professional Communication

Published by Hong Kong University Press

Published in print April 2009 | ISBN: 9789622099654
Published online September 2011 | e-ISBN: 9789882207295 | DOI:
Business Communication across Cultures: A Theoretical Perspective

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In taking on the intercultural encounters, particularly in business and professional settings, examining concepts and frameworks that are usually taken for granted individually would prove to be inadequate in interpreting their complex interactions. As demonstrated by a number of different studies in recent years, research regarding intercultural communication in business has grown within and beyond Europe, Australia, Malaysia, and various other countries in Asia. One of the main features of these studies is the appreciation of discursive practices' situated nature. As such, the reader should not only be able to utilize his or her own resources in being most efficient, but also interpret his or her colleagues' communication and behavior as well. This chapter introduces the intercultural business discourse (IBD) as an attempt to capture intercultural encounters' situated and interactional nature.

Keywords: IBD; intercultural encounter; interactional nature; situated nature; intercultural communication

Chapter.  5062 words. 

Subjects: Sociolinguistics

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