Processes: Information Technology as a Source of Drama

Peter K. Manning

in Policing Contingencies

Published by University of Chicago Press

Published in print July 2003 | ISBN: 9780226503516
Published online February 2013 | e-ISBN: 9780226503523 | DOI:
Processes: Information Technology as a Source of Drama

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This chapter focuses on the stages and dynamics of police adaptation to technology and suggests that active forces shape technology and that the process can be both a cause and an effect of organizational change. It shows that that police officers, while at the bottom of the hierarchy, if not in control of the balance of power, assert their power in spite of increased use of IT. Patrol officers' counterstrategies are aligned against the shaping constraints of information technology. Patrol officers' powers remain only slightly diminished by attempts of command officers to alter the current balance of power with new information technologies.

Keywords: police; balance of power; information technology; organizational change; hierarchy; command officers

Chapter.  12799 words. 

Subjects: Social Theory

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