Reference Entry

garbage can decision-making

Emma Jeanes

in A Dictionary of Organizational Behaviour


Published online January 2019 | e-ISBN: 9780191843273

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A model of decision-making that describes the reality of decision-making that is often haphazard and serendipitous. Developed by Michael Cohen, James March, and Johan Olsen, it argues there are problems, potential solutions, participants, and choice opportunities that, when they come together, facilitate a decision. Solutions are ideas that exist in the organization. Participants are those who can act on these ideas and who may have more or less time to get involved. Choice opportunities are the occasions where a decision is required or made possible. On the occasions where participants come together with a problem and an idea that could be a solution, a decision is made. It emphasizes the role of chance in decision-making, but can also be engineered by facilitating these chance meetings in the workplace and by creating spaces for interactions between a diverse range of employees....

Reference Entry.  143 words. 

Subjects: Organizational Theory and Behaviour

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