Journal Article

The advantages and disadvantages of process‐based measures of health care quality

Haya R. Rubin, Peter Pronovost and Gregory B. Diette

in International Journal for Quality in Health Care

Published on behalf of International Society for Quality in Health Care

Volume 13, issue 6, pages 469-474
Published in print December 2001 | ISSN: 1353-4505
Published online December 2001 | e-ISSN: 1464-3677 | DOI: https://dx.doi.org/10.1093/intqhc/13.6.469
The advantages and disadvantages of process‐based measures of health care quality

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As consumers, payers, and regulatory agencies require evidence regarding health care quality, the demand for process of care measures will grow. Although outcome measures of quality represent the desired end results of health care, validated process of care measures provide an important additional element to quality improvement efforts, as they illuminate exactly which provider actions could be changed to improve patient outcomes. In this essay, we discuss the advantages and disadvantages of process measures of quality, and outline some practical strategies and issues in implementing them.

Keywords: outcomes; performance improvement; quality

Journal Article.  0 words. 

Subjects: Public Health and Epidemiology

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