Robert Elliott, Arthur C. Bohart, Jeanne C. Watson and David Murphy

in Psychotherapy Relationships that Work

Third edition

Published on behalf of John C. Norcross

Published in print June 2019 | ISBN: 9780190843953
Published online May 2019 | e-ISBN: 9780190844011 | DOI:

Show Summary Details


Empathy refers to understanding what another person is experiencing or trying to express. The chapter begins by discussing definitional issues and presenting an integrative definition. It then reviews measures of therapist empathy, including the conceptual problem of separating empathy from other relationship variables. Clinical examples illustrating different forms of therapist empathy and empathic response modes are then presented. The core of the review is a meta-analysis of research on the relation between therapist empathy and client outcome. Results indicated that empathy is a moderately strong predictor of therapy outcome: mean weighted r = .28 (equivalent of d = .58) for 82 independent samples and 6,138 clients. In general, the empathy–outcome relation held for different theoretical orientations and client presenting problems. The chapter considers the limitations of the current data and concludes with diversity considerations and practice recommendations, including endorsing the different forms that empathy may take in therapy.

Keywords: empathy; psychotherapy relationship; psychotherapy process-outcome research; therapist factors; meta-analysis

Chapter.  19061 words.  Illustrated.

Subjects: Clinical Adult Psychology

Full text: subscription required

How to subscribe Recommend to my Librarian

Buy this work at Oxford University Press »

Users without a subscription are not able to see the full content. Please, subscribe or login to access all content. subscribe or login to access all content.