Book

Lean Behavioral Health

Edited by Joseph Merlino, Joanna Omi and Jill Bowen

Published on behalf of Oxford University Press

Published in print February 2014 | ISBN: 9780199989522
Published online May 2014 | e-ISBN: 9780199356140 | DOI: https://dx.doi.org/10.1093/med/9780199989522.001.0001

Series: Oxford Medical Handbooks

Lean Behavioral Health

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As the largest public healthcare system in the United States, the New York City Health & Hospitals Corporation adopted the principles of the Toyota Production System, or lean, as the transformational approach for all of its hospitals and clinics. Having made major changes, and scrutinized by the Department of Justice on its quality of patient care, Kings County Hospital Center is now recognized as a standard for transformation and quality, receiving high marks from oversight agencies. This resource describes the basic principles of the lean approach of adding value, eliminating waste, and tapping the organization's line staff to create and sustain dramatic change. An overview of the use of lean from a quality-improvement perspective is also covered, as is how lean tools are applied to many services that comprise the behavioral health value stream and these stories are highlighted. The experts in identifying waste and adding value are the line staff whose voices are captured in the clinical chapters, and insights learned by event participants are emphasized as teaching points to provide context for what has worked or has not worked at Kings County Hospital Center.

Book.  272 pages.  Illustrated.

Subjects: Psychiatry

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Table of Contents

Behavioral Health Care and Lean in Lean Behavioral Health

Chapter

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Lean, Safety, and Quality in Lean Behavioral Health

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Financial Benefits of Lean in Lean Behavioral Health

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Lean in Behavioral Health in Lean Behavioral Health

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Lean and Inpatient Psychiatry in Lean Behavioral Health

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Outpatient Services in Lean Behavioral Health

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Lean Applications in Lean Behavioral Health

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Conclusion in Lean Behavioral Health

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