Building strengths in asylum-seeker communities in Australia

Lis de Vries, Mohita Roman and Linda Briskman

in Community Organising Against Racism

Published by Policy Press

Published in print November 2017 | ISBN: 9781447333746
Published online May 2018 | e-ISBN: 9781447333791 | DOI:
Building strengths in asylum-seeker communities in Australia

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For many years, the Australian Red Cross (Red Cross) has delivered high-quality, strengths-based individualised casework services. In the last few years, on-going consultation with asylum seekers and a rapidly growing number of clients drove Red Cross to consider a broader, more adaptive, and more inclusive community development model. Such a model would encourage resilience and self-reliance; would recognise the role of the community in supporting dignity, health, well-being, and social inclusion; and would bring clients in as their own experts. However, in determining this change, Red Cross was faced with the challenge of implementing a community development model in a large, formal organisation with a group often considered by the broader Australian community as ‘outsiders’, and without access to many mainstream services and opportunities. This chapter discusses how Red Cross adapted and changed the service delivery model from individual casework to a community development approach.

Keywords: Australian Red Cross; community development; service delivery model; individual casework; refugees; asylum seekers

Chapter.  5008 words. 

Subjects: Organizations

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