Chapter

Empathy Maps

Arlie Russell Hochschild

in So How's the Family?

Published by University of California Press

Published in print September 2013 | ISBN: 9780520272279
Published online September 2016 | e-ISBN: 9780520956780 | DOI: https://dx.doi.org/10.1525/california/9780520272279.003.0004
Empathy Maps

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We are all the surveyors, drafters, and followers of “empathy maps”—which show us whom and whom not to empathize with. Just as political maps can be drawn and redrawn, so too can empathy maps—depending on the interplay of gender, race, class, and nationality.

Keywords: empathy map; ways of expanding empathy; standing in another’s shoes; gender gap in empathy

Chapter.  4755 words. 

Subjects: Gender and Sexuality

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