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measure of agreement

Overview page. Subjects: Probability and Statistics.

A single statistic used to summarize the agreement between the rankings or classifications of objects made by two or more observers. Examples are the coefficient of concordance, Cohen's...

See overview in Oxford Index

service level agreement

Edited by Andrew Butterfield, Gerard Ekembe Ngondi and Anne Kerr.

in A Dictionary of Computer Science

January 2016; p ublished online January 2016 .

Reference Entry. Subjects: Computing. 169 words.

An agreement between the supplier of a service and the users of that service that sets out the levels of service that will be offered, preferably in quantitative terms, and the obligations...

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